IP Telephony

The information gathered is to assist in analysis of your needs/wishes regarding IP Telephony. Include what you feel comfortable with. Better detail will yield better and more reliable results.

Questions marked with a * are required.

 
*1. Contact Name
 
2. Company Name
 
3. Street Address
 
4. City
 
5. Province/State
 
6. Country
 
*7. Email
 
8. Alt. Email
 
9. Phone
 
10. Alt. Phone
 
11. Short summary of your business
 
12. What motivated your interest to contact us?
 
13. Please indicate your expected uses for IP Telephony.
Office telephone system switch e.g. to supplement/replace a PBX
Multi-branch phone system
To support telecommuters working from home offices
To support staff on the road
Enhance phone system for sales force use
Enhance phone system for support staff use
Enhance phone system for developers/designers team use
Team meetings and teleconferences
Internal Project Management
External Project Management with clients/allies/suppliers
ACD Automatic Call Distribution, queue calls for sales, support,...
Teleconferencing
Integrate with computer based business applications on screen
 
14. What benefits do you expect to achieve?
Reduce costs
Staff benefits improving work conditions, ease of use, etc.
Improve out of hours accesss to support other timezones
Flexibility for changes to phone system and its programming
Enhanced features and services, call forward, follow me, etc.
Improve team collaboration
Increase customer satisfaction
Increase revenue
Increase profit margins
Catch up or get ahead of competition
 
15. Is this a new system or a replacement for an existing telephone system and strategy?
New system
Replacing existing system
 
16. Counting costs for equipment, installation, one time services, internal costs, what range of cost do you expect for this to still be a viable project?
under $5,000
$5,001 - $10,000
$10,001 - $15,000
$15,001 - $20,000
over $20,000
 
17. When would you like to start this? Finish and be running?